About us

Welcome to The Jacket Spot, our online store that’s got a pretty simple idea – to give you a great selection of everyday jackets to browse through at your own pace. We figure the less fuss we make in getting you info about our products the better, so you can just focus on shopping.

About the Store

The Jacket Spot that’s us in a nutshell. We’re an online store that does one thing and does it well, offering up jackets for every season and style that you might be after. We’re all about keeping things easy for you, so our store is super simple to navigate and our store policies are about as straightforward as possible.

Our Mission

Our goal is to make buying a jacket as easy as possible for you. That means making sure our product listings are always up to date and easy to understand, that we’re super responsive to any questions you might have and that we’ll get your order to you in one piece every single time.

Our Vision

We want to grow The Jacket Spot into the go to destination for jackets online – but only if we can keep being super clear in our communication, fair in how we operate and on top of all the platform guidelines and rules that apply.

Our Core Values

• Clarity : We’re committed to giving you super accurate product descriptions and as simple to understand a store policy as we can make
• Consistency : We promise to keep our order handling and customer support practices nailed down so you know exactly what to expect
• Customer Support : That’s customer support in a nutshell – we’re here to help with your questions and any order related queries you might have
• Responsibility :We operate within the rules and guidelines that apply to us so you can trust us with your business

Our Collection Includes

Our collection is a pretty simple mix of men’s and women’s jackets that are perfect for everyday wear and for getting through all the seasons in between. So you can find:

• Men’s jackets that are perfect for just a casual day out or for keeping you warm through the winter
• Women’s jackets that are designed for layering up on a cold day and for just everyday use
• Some super lightweight jackets for those in-between weather days
• Jackets that will keep you toasty on the really cold days

Each one of our products comes with all the specs you need to make an informed buying decision.

What We Offer

So what can you expect from us? Here’s the low down

• We give you super clear product listings so you know exactly what you’re buying
• Our checkout process is secure, so you can just get on with it
• We’re totally up front about our shipping and return policies so you know where you stand
• And if you have any questions at all, we’re here to help via email

What Makes Us Different

We’re a bit weird in that we’re obsessed with making our store info super easy to understand. We figure if you know what you’re buying and how our store works, then we can all just get on with it.

Led by Passion

The Jacket Spot is run by a team that’s just really passionate about outerwear and online retail. Our approach is all about clarity, getting the basics right and making sure we’re here for the long haul.