Please review the available size options and any measurements or fit information listed on the product page before placing your order.

If you are unsure which size to choose, contact our support team at sa***@***********ot.com before ordering. Please include the product name and your sizing question so we can assist you.

Orders generally require 1–2 business days for processing.

• Standard Shipping: Free, estimated delivery in 10–12 working days.
• Expedited Shipping: $40, estimated delivery in 8–10 working days.

Delivery times are estimates and are not guaranteed. Tracking information will be sent by email after dispatch when available. Please review the shipping option and price displayed at checkout before completing your order.

To request a return, email sa***@***********ot.com with your order number and the reason for the return. If your item is damaged, defective, or incorrect, please include clear photos of the item and its packaging.

Return requests must be submitted within 30 calendar days of delivery. Items must be unused, unworn, unwashed, unaltered, and in their original condition, with tags and packaging where applicable. Proof of purchase is required.

Please wait for return instructions before sending an item back. Once your return is approved, ship it within 7 days unless otherwise agreed.

A 10% restocking fee applies to standard returns. It is calculated on the product price, excluding original shipping charges and applicable taxes. For full details, please read our Return and Refund Policy.

If your item arrives damaged, defective, or incorrect, please contact us within 30 calendar days of delivery.

Email sa***@***********ot.com with your order number, a description of the issue, and clear photos of the item and its packaging.

Our team will review your request and advise you on the next steps and available resolution.